Terms of Service

What NetworkOS is

NetworkOS is a personal tool for remembering the people you meet: you save notes and contacts, and the app organizes them, answers questions about them, and helps you keep up with follow-ups. It is currently a beta: features may change, be added, or be removed as we build, and occasional bugs or downtime may occur at this stage.

Your account

• You sign in with a real email address or Google account. Anyone with access to it can access your account, so keep it secure.
• An account belongs to one person, you. It is not meant to be shared.
• You should be an adult where you live, able to agree to these terms.

Your content stays yours

Everything you put into NetworkOS (notes, contacts, photos, screenshots) is yours. We claim no ownership of it. You give us only the limited permission we need to run the service for you: storing your content, encrypting it, and processing it with our AI provider to power the features you use, as described in the Privacy statement. That permission ends when you delete your content or your account.

Feedback is different. If you send us an idea, bug report, or suggestion through the feedback tool, you are giving it to us to use: we may publish a de-identified summary on our public backlog and act on it however we see fit, without owing you credit or compensation.

What it is not for

NetworkOS is for keeping up with the people you know. A few uses are off limits, and they are the ones you would expect:

• anything illegal, including using it to stalk, harass, or surveil someone;
• holding content you have no right to, or uploading malicious code;
• reaching another account's data, or probing, breaking, or overloading the service;
• scraping, harvesting, reselling, or bulk-exporting other people's personal data;
• reselling or white-labeling NetworkOS itself.

AI features and web enrichment

NetworkOS uses AI to organize your notes, answer questions, and (only when you switch it on) look contacts up on the public web. AI is helpful but not always right: it can miss things, and web sources can be outdated or about the wrong person. That is why anything it finds waits for your review, with its sources, and is only added when you accept it. It is best treated as a smart draft to check, rather than the last word.

Services we build on

NetworkOS runs on trusted third-party infrastructure: Supabase (database, storage, sign-in), Vercel (hosting), Anthropic (AI), and Google (optional sign-in). Their availability affects ours. We choose providers that don't train on your content, as covered in the Privacy statement.

Provided as is

NetworkOS is provided “as is”, without warranties of any kind, express or implied, to the fullest extent the law allows. We work hard to keep it reliable and your data safe, and the Privacy statement describes real protections, but we can't promise the service will always be available, error-free, or that AI output will be accurate.

Limits on our liability

To the fullest extent the law allows, we are not liable for indirect, incidental, or consequential damages (like lost profits or lost data beyond what we can restore), and our total liability for any claim related to the service is capped at the greater of what you paid us in the last 12 months or 50 US dollars. Nothing here limits liability that the law doesn't let us limit.

Ending things

• You can leave any time. Delete your account from Settings; your data is removed as the Privacy statement describes.
• We can suspend or close accounts that break these terms, and will say why unless the law prevents it.
• If we ever wind the beta down or change it in a way that removes something important, we'll give you notice and a reasonable window to take your data with you.

Changes to these terms

If these terms change in a way that matters, we'll flag it in the app or by email before it takes effect, and the date below will change. Continuing to use NetworkOS after that means you accept the updated terms. Like the Privacy statement, the direction of change is a commitment: toward more clarity and control for you, not less.

Questions

The fastest way to reach us is the feedback button inside the app. It goes straight to the founder.